Every fee is on the screen before you confirm. Nothing is worked out afterwards.

Ways to be seen

Same day

Book by 8am and you will usually be seen the same day. Bookings made by early afternoon are often accommodated too. It may be by telehealth rather than in person. This applies when Dr Morris is in the practice and not on leave, and it does not cover long appointments such as ADHD, mental health care plans or GP care plans, which need to be booked ahead.

Telehealth

Prebookable from 7am on weekdays and some Saturdays.

Face to face

Prebookable from 8am Monday to Friday and some Saturdays.

Weekends

Some Saturdays. Saturday sessions fill quickly when released in advance, so book ahead if you can. Last-minute Saturday availability is sometimes added on the Friday, so it is worth checking back.

Holidays

Some appointments may be available over holiday periods, including Christmas and New Year. Availability is updated daily on HotDoc.

Flexible

You can cancel or change before your appointment time, and switch a face to face booking to a same-day telehealth appointment through the HotDoc app. HotDoc shows the current flexibility when you book.

Fees

This is a private billing practice. Your fee and your Medicare rebate are both displayed on HotDoc before you confirm your booking, and they are kept current.

Why there is a gap

Medicare rebates have not kept pace with the cost of providing care. Rebates were frozen from 2012, and since indexation resumed they have typically risen more slowly than inflation, so the gap between the rebate and the cost of delivering an unhurried appointment tends to widen each year.

Rebates are also proportionally higher for short consultations than long ones. A rebate for a 30 minute appointment is not double the rebate for a 15 minute appointment, which is why longer appointments carry a larger gap.

If your appointment runs long

If you booked a standard face to face appointment and it runs past a set time, a higher Medicare rebate applies, worth around $50 more. The total you pay upfront increases by about the same amount, and your rebate increases to match. Your out-of-pocket cost stays exactly what HotDoc quoted you.

Paying

  • Face to face: payable on the day at reception.
  • Telehealth: pre-authorised at booking and collected once the call is finished.
  • No Medicare card: standard private fees apply and are shown on HotDoc. You can book the same way.

What is bulk billed

  • GP care plan reviews, for regular patients, where a rebate is available and the review is clinically indicated.
  • Hepatitis C care, for healthcare card holders and pensioners, while under Dr Morris's care and until treatment is complete.

Arriving

Please arrive ten minutes before your appointment. Appointments generally run on time here, and that ten minutes is how.

If you arrive ten minutes early you may be seen early. Much earlier than that and you probably will not be.

If you miss the ten minute check-in and the patient booked after you has checked in, they may be seen first.

1

Running late

Within ten minutes of your appointment time, you may still be seen. More than ten minutes late is treated the same as a missed appointment.

2

Missed appointments

A non-attendance fee applies if you do not attend, or if you arrive more than ten minutes late. The current fee is shown on HotDoc when you book. It is usually the full appointment fee, or for higher-fee appointments, usually the cost of a standard appointment. There is no Medicare rebate on a non-attendance fee.

If you miss your appointment or arrive more than ten minutes late, you will be offered a telehealth call instead, after the current session or at the end of the day. A Medicare rebate applies to that call if you are eligible.

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